The structure of the book follows a logical progression, from underpinning knowledge of the operational service areas and equipment, menus and beverages, through to interpersonal and technical service skills and key supervisory aspects.
Defamation: Law and Practice, Second Edition, provides an in-depth analysis and comprehensive coverage of defamation law in Ireland including coverage of substantive and procedural law.
A new and comprehensive textbook introducing youth and youth work in the context of contemporary Irish society, focussing on issues and legislation relevant to young people and those involved in youth work.
Innovative new book presenting intercultural theories and themes in an accessible style, facilitating an exploration of the many challenging and contemporary issues in our society today.
Provides managers in both the service and manufacturing sectors with advice on how to collect, measure and use quality costs. This edition includes information on the role of quality costing within a TQM approach, as well as two new case studies on Girobank plc and ICL.
This student-focused textbook by Margaret D’Arcy provides a easy-to-understand and comprehensive guide for those who are either commencing their studies in financial accounting or trying to gain an appreciation of the basic concepts of accounting, including and emphasising the principles of double-entry bookkeeping.