In March 2011, the Irish people elected a new government. But how much had really changed? In this book, the authors focuses on dark corners of official Ireland to show that the blame for running the country into the ground goes well beyond Fianna Fail, and that a dismaying number of the people who should share the blame are still in situ.
7 Principles of Conflict Resolution is the go-to resource for conflict and dispute resolution, whether you're new to the subject or an experienced practitioner.
Focussing on practical application of theory and strategy, this book is a comprehensive guide to help all mediators to develop their skills. It discusses new topics and challenges in the mediation process, including conjoint mediation and therapy, a mediator's practice in their personal life and a range of dispute contexts.
DELAYED TITLE FIRST LISTED MAY 2024 - The Sales Professional’s Handbook: A View from the Trenches, as the title implies, is not an academic textbook. Rather, it is an informative guide through the realities of a career in sales, written in a down-to-earth, accessible and relatable style.