NEW TO THIS EDITION: * Revision of all chapters on Information Communication Technology * Includes an extended section on Research Methods and Resources * The area on Media has been fully updated and expanded * Chapter on Communication has also been expanded to include the concept of 'Perception' * Website containing PowerPoint slides for lecturers, extra examples, solutions to quizzes and extra letters Suitable for FETAC and HETAC Communications modules, and for courses in which Communications is an element